In a busy clinical environment, efficiency and focus are essential. Through our close partnership with ChipSoft, SpeechAmbient has evolved from a standalone documentation tool into a fully integrated solution within the HiX electronic health record (EHR). This collaboration marks an important step forward in reducing administrative workload and improving clinical workflows.
In this article, we’re diving into how this is already happening in healthcare organisations - where SpeechAmbient is helping reduce administrative burden and improve clinical workflows in practice.
A practical tool in everyday care
In daily clinical practice,
SpeechAmbient has become an integral part of the workflow for many healthcare professionals. During consultations, conversations can be recorded - with the patient’s consent - and automatically converted into a structured summary within moments after the consultation.
For one clinician, this has made a noticeable difference in how consultations are conducted. Instead of dividing attention between the patient and note-taking, the focus remains fully on the conversation itself. The system generates a clear, structured overview afterwards, including key elements such as treatment options and informed consent.
Although the summary was initially transferred manually into the EHR, the benefits were already clear. Less time spent typing meant more time to listen, observe, and engage naturally with the patient. This led to a calmer consultation experience and a more patient-centred approach.
Our partnership with ChipSoft has enabled a significant next step: full integration of SpeechAmbient into HiX.
With this integration, SpeechAmbient is now embedded directly within the HiX workflow. Consultations can be recorded from within the EHR itself, and the generated summaries are automatically processed and placed in the correct location within the patient record - immediately and without manual intervention.
This eliminates the need for copying and pasting and ensures that documentation is consistently structured and available in real time within the clinical context.
This creates a more streamlined and intuitive workflow for clinicians. Documentation is no longer a separate task, but a natural extension of the consultation. After the consultation, they can review the automatically generated record, make adjustments where needed, and move on - without losing time or focus.
This improves efficiency and also enhances the consistency and quality of documentation within the EHR, while fitting seamlessly into existing clinical routines with minimal disruption.
Smarter use of consultation data
Outside of documentation, the integration enables new ways to use consultation data more intelligently.
As SpeechAmbient structures and captures information directly from the conversation, it helps make relevant clinical insights more visible and actionable within HiX. This supports clinicians in identifying follow-up steps and maintaining a clear overview of the patient journey.
In practice this can help highlight the need for additional investigations, such as imaging or laboratory tests, and bring relevant actions forward within the workflow.
Looking ahead, this structured data can also support further automation. The system can assist by preparing draft requests directly within the EHR, allowing clinicians to act more quickly on information gathered during consultations, enhancing both efficiency and continuity of care.
A shift in focus: from administration to patient care
Reducing administrative burden remains a central goal in healthcare innovation, and this integration with HiX is one way we’re helping clinicians spend less time on documentation and more time with patients.
It’s already happening across healthcare organisations today. Fewer administrative tasks to manage means clinicians can maintain better focus during consultations, engage more naturally with patients and work in a more consistent and structured way.
This improvement in workflow efficiency also results in a more sustainable and enjoyable working experience.
Looking ahead together
Our collaboration with ChipSoft reflects a shared commitment to building smarter, more intuitive healthcare workflows. Our integration into HiX creates a foundation for future innovation where consultation is captured and actively used to support clinical decision-making.
As SpeechAmbient continues to evolve, we are committed to supporting many more healthcare professionals with the tools they need to reduce administrative pressure, boost workflow efficiency further and contribute to better patient care.