G2 SPEECH

Expertise

Supporting you on your digital transformation journey

30 years of expertise

With almost 30 years of expertise in understanding the complexities of healthcare, you’re in good hands working with G2 Speech as your trusted partner.

Work with us for digital transformation that enhances efficiency and patient care. 

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Healthcare: our focus and specialty 

Healthcare has always been our specialty. Our evolving technology supports practices of all sizes.

Trusted by over 45,000 medical professionals, including renowned institutions like Barts Health NHS Trust, we streamline reporting and enhance efficiency for diverse healthcare providers in the UK, Ireland, Belgium, France and the Netherlands. 

Relationships

What truly sets us apart at G2 Speech is our commitment to fostering strong relationships. As a valued customer, you'll be paired with a dedicated account manager who partners closely with your project team to navigate the complexities of change within your organisation. Your account manager will take the time to understand your unique needs, ensuring that every facet of your project is thoughtfully addressed. Drawing on their extensive experience from previous implementations, they will provide tailored advice and insights to guide your success. 
 

We believe in proactive engagement, which is why we schedule quarterly Service Reviews with all our customers. These meetings allow us to assess service levels and discuss strategic pathways for the ongoing development of our solutions. 
 

Additionally, your account manager will invite you to participate in our User Group Meetings and Product Development Groups. These forums are valuable opportunities for you to connect with other customers and our suppliers, sharing insights and experiences. Together, you’ll have a chance to influence the evolution of our software, ensuring it continues to meet your needs and the demands of your industry. 
 

Training that ensures optimal performance

Our priority is ensuring you get the most out of our products. Our expert training team provides comprehensive support, from empowering your project teams to offering a range of helpful resources like manuals, guides, and online videos.

We’re here every step of the way, tailoring our training to fit your unique needs and ensuring a smooth rollout and ongoing success. Find out more about our training offering here.
 

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Change Management

We utilise PRINCE2 methodology for all projects, with our project managers holding PRINCE2 Practitioner accreditation. Projects are executed in stages, featuring clear milestones for review and approval. Our extensive experience with projects of all sizes ensures this methodology is well-suited for your needs. 

From the start, you'll be assigned a dedicated project manager tailored to your organisation’s requirements, serving as your primary contact throughout implementation. Additionally, a project sponsor from our Management Board will oversee the project, ensuring visibility at the executive level. 

Our success stems from a consultative approach to project planning and execution, allowing us to adapt our strategies to align with your specific goals and requirements. 
 


 
 

Stellar support

From swift implementation to ongoing success, our support ensures your needs are met every step of the way. Our dedicated account managers ensure our solutions perfectly align with your goals, while our experienced team guides you through swift and smooth implementation.

Our Service Team, along with a single point-of-access help desk, stand ready to provide rapid tech support whenever you need it. And with our top-notch training program, we empower every user with the knowledge and skills essential for successful implementation and use. 

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Our people 

With teams spanning the breadth of Europe and offices located in London, Cork, Best, and Leuven, our team are at hand to support you. Find out more about our people here. 

 

Meet our team
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